Patient Information | ACADIAN Urgent Care

Our Commitment to You

ACADIAN Urgent Care is dedicated to providing the utmost safety and individualized care for you and your loved ones. Our facility ensures the highest level of safety protocols while always having a licensed healthcare provider available on-site.

We warmly welcome all our patients with compassion and empathy. Whether you're here for a routine concern or an acute injury, you'll be treated with dignity, respect, and clinical expertise.

What to Bring

✓ Valid government-issued photo ID
✓ Insurance card (if applicable)
✓ List of current medications
✓ Previous medical records if relevant
✓ Form of payment or copay

Patient Safety Policy

We prioritize a safe, respectful environment for all patients and staff. The following behaviors will not be tolerated and may result in removal from the facility:

Physical violence of any kind
Verbal abuse toward staff or other patients
Damage to clinic property
Non-compliance with clinical protocols
Threats of any nature
Substance abuse or intoxication on premises

Violations may result in immediate escort from the facility by ACADIAN staff and/or involvement of local law enforcement.

🚨 When to Call 911 Instead

If you or someone near you is experiencing a life-threatening emergency — chest pain, stroke symptoms, severe breathing difficulty, uncontrolled bleeding, or loss of consciousness — please call 911 immediately or go directly to your nearest Emergency Room. Do not come to urgent care for these conditions.

Conditions We Treat

→ Allergies & pink eye
→ Neck pain, back pain, ear infections
→ UTIs and urinary tract symptoms
→ Insect bites, minor animal bites
→ Mild fevers & severe cold/flu symptoms
→ Nausea, diarrhea, stomach virus
→ Minor sprains, strains & fractures
→ Concussions (non-severe)
→ Skin rashes and dehydration

Questions Before Your Visit?

Our staff is happy to assist you over the phone — whether you're unsure if your condition requires urgent care, have insurance questions, or want to check current wait times.

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Common Questions

Frequently Asked Questions

Does ACADIAN Urgent Care accept walk-ins?

Yes. All ACADIAN Urgent Care locations accept walk-in patients with no appointment needed. You can also call ahead to check wait times at any of our 5 Metro Detroit locations.

Does ACADIAN offer same-day COVID-19 testing?

Yes. ACADIAN provides rapid antigen and PCR COVID-19 testing with same-day results. Drive-through testing is available for convenience and patient safety.

Does ACADIAN offer DOT physicals?

Yes. ACADIAN performs FMCSA-certified DOT physical examinations for commercial motor vehicle (CMV) and CDL drivers. Results and your Medical Examiner's Certificate are provided same-day.

What insurance does ACADIAN Urgent Care accept?

ACADIAN accepts most major insurance plans. Call your nearest location to confirm your specific coverage before your visit. Self-pay and cash options are also available.

Does ACADIAN offer telemedicine?

Yes. ACADIAN offers HIPAA-secure telemedicine video visits for patients who cannot come in. Prescriptions are sent directly to your pharmacy. Available Monday–Friday during regular clinic hours.

Where are ACADIAN Urgent Care locations?

ACADIAN has 5 locations across Metro Detroit: Allen Park (14726 Champaign Rd), Dearborn (7742 Schaefer Rd), Southgate (12866 Fort St), Garden City (30260 Cherry Hill Rd), and Detroit Springwells (2117 Springwells St).

Does ACADIAN have an in-clinic pharmacy?

Yes. ACADIAN has an in-clinic pharmacy so patients can fill prescriptions immediately after their visit — no separate trip needed. Our pharmacy staff will explain your medications in detail.

Does ACADIAN provide HIV testing and treatment?

Yes. ACADIAN offers confidential HIV testing, counseling, and Anti-Retroviral Therapy (ART) management. All HIV care is strictly confidential and HIPAA-compliant. Walk-in HIV testing is available.